Careers

Position Summary

 

As Account Manager you will be responsible for leading projects from inception to completion while representing the company with a professional and courteous image. You must possess discretion, good judgement, organizational ability, initiative, and the ability to work independently and in a team environment.

 

Specific Responsibilities, but not limited to:

• Manage project development from initiation to completion.

• Responsible for organizing, monitoring, and executing projects in accordance with customer timelines and budgets.

• Monitor and control project quality and timelines to project completion.

• Apply critical thinking and project management skills.

• Maintain excellent customer relationships and manage day-to-day customer interaction regarding the project.

• Conduct project review and evaluate performance against project goals and customer’s expectations.

• Prepare internal estimate requests and submit customer quotations.

• Customer service support pertaining to order entry and customer inquiries.

• Possess product knowledge to effectively communicate to customers for product needs.

• Complies with and maintain policies and procedures to ensure efficient business systems are utilized.

 

 

Education/Experience Required:

• High school degree or equivalent.

• 3-5 years of experience in Customer Service Print Sales preferred.

• Strong organizational skills.

• Proficient computer skills, including Microsoft Office Suite.

• Ability to multitask, prioritize, and manage time efficiently.

• Excellent interpersonal communication skills with all levels of management.

• In-depth knowledge of the Printing Industry.